Who to contact
To request customer service support
If you require customer service support regarding a tracing enquiry or online registration application, please contact 0845 165 2805 or send an email to firstname.lastname@example.org.
To apply or request membership information
Insurers who are interested in becoming ELTO members can receive further details by sending an email to email@example.com.
To make a general enquiry about ELTO
If you have any other general enquiries about ELTO, please contact 0845 165 2805 or send an email to firstname.lastname@example.org.
To notify an insurer and make a mesothelioma claim
Dedicated insurer contact facilities are available to help speed up the mesothelioma claim process. Using them for other purposes is counterproductive.
Looking for an employers' liability policy?
Claimants and their representatives use ELTO to trace the employers’ liability insurance policy which may enable a claim to be pursued. Insurers and brokers are responsible for regularly supplying the necessary information to maintain the EL database.